February 29, 2008







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Celebrating 20 Years of Innovation

Time flies. Limousine Eighteen, Ltd. was founded twenty years ago this month. We are very excited and honored to have been associated with so many wonderful clients, affiliates, suppliers, employees and very supportive friends and family. Thank you for contributing to our success!


Marc and Linda
President and Director of Administration


For immediate release

(Burlington, MA) Limousine Eighteen, Ltd, a leader in the chauffeured transportation industry, is celebrating its 20th anniversary. The company has evolved from a traditional local limousine service into a market leader doing more than 100 trips a day from Boston to Beijing.

Company president and CEO, Marc Shpilner, believes the key reason for his company's success (when only 12 percent of limousine companies last for 20 years or more) has been a willingness to embrace change and adapt to a radically different business landscape. Shpilner says, "We were one of the first small companies in the region to create a real worldwide network of affiliate partners. Our clients have been able to book a ride across the globe with a single call for many years. We realized that unless we provided this service, we were at a competitive disadvantage to the big players in our industry."

Shpilner also realized that the "X" factor in the chauffeured ground industry is the chauffeur. He says, "We believe that the chauffeur is our most important 'client.' If they are happy, they will definitely take care of the back seat passenger. Limousine Eighteen, through our Chauffeur Partner Program, created a unique dynamic with our chauffeurs unlike anything that had been done before in our industry. Our chauffeurs are entrepreneurs who own their own businesses and take pride in what they do. Our Chauffeur Partners are extremely passionate about what they do and how they treat the clients, and it shows every day and on every ride."

Shpilner and his partner/wife Linda also came to the conclusion that the traditional limousine company facility was an obstacle to attracting top talent. Linda said, "Almost every limousine company we knew was located in an industrial area with a large garage that was freezing cold in the winter and a sauna in the summer. We didn't want that." Limousine Eighteen is headquartered in a world class corporate facility, very similar to the offices of the companies they serve. The building has a gym, restaurant, and a lobby that reminds you of the offices of a top law or CPA firm. "It has allowed us to attract, we think, the best group of employees we have ever had," says Linda.

The Shpilners are enthusiastic and optimistic about the future of their company. Marc Shpilner says, "We are excited about the new technology we have invested in that we believe will greatly benefit our clients. And we are very proud of the quality of service that we deliver every day. Our customer satisfaction surveys and client comments are off the charts positive. It is very exciting and we look forward to our next 20 years."

 

Founded in 1987, Limousine Eighteen Ltd. is a luxury ground transportation company, dedicated to keeping clients around the world "on the move." Services include airport transportation, hourly chauffeured car service, road shows, and management of ground transportation for hundreds of attendees at corporate sports and entertainment events. The client list of Limousine Eighteen Ltd. is a veritable who's who of top executives and leaders in industries ranging from pharmaceutical industry, banking, and consulting to the arts community. With 20 years of continued revenue and fleet growth, Limousine Eighteen is one of New England's leading sources for professional ground transportation. Please visit www.limo18.com for more information or call 800-562-8808.


 

 




tel: 1-800-562-8808 ©2008 Limousine Eighteen email: operations@limo18.com

credits: Christine Pinney Marketing & SlickFish Studios